Under ‘settings’ in the left menu go to ’email’. There it is possible to create a new template, with this you can for example create a template to welcome your guests a few days before arrival by e-mail. Read the steps below to create a ‘welcome template’:

1. Select ‘type’ > ‘layout’. You will send an e-mail without mentioning the booking details.
2. Select ‘automatic mail: yes’ and specify how many days before arrival the message should be sent.
3. Fill in an internal title. This title is visible to the administrator, not to the recipient.
4. Next, enter the subject of the email (for example, “Your vacation is about to begin!”).
5. Then enter the page header. This will be displayed at the top of the e-mail.
6. Optionally, you can add and include an attachment. Think of an itinerary for example.
7. Optionally, you can also send a product-specific attachment. Under ‘management’ > ‘objects’ you can add an attachment per rental product under the tab ‘attachments’.
8. Enter the desired text in the text box. A number of [tags] are listed at the bottom of the text editor.
9. When everything is set click ‘save’.