It is possible to create your own email templates that you can send manually or automatically to guests. The following explains how this works:
- Go to ‘settings’ > ’email’ and click ‘add’ (see image 1).
- Select ‘format’ type so that the company information and invoice lines are disabled (see image 2).
- Select ‘active: yes’ to activate the template.
- You can set a scheduler under ‘automatic mail’. Leave this on ‘no’ if you want to send templates manually.
Note: do you set an automatic mail which is sent e.g. 1 week before arrival? Then the mail will only be sent on 7 days before arrival. Is a booking made within 7 days before arrival? Then this mail will not be sent. - Give the template an ‘internal title’ for yourself (e.g. Voucher template) and fill in a subject of the mail, e.g. ‘Your voucher code from 123boeken’.
- Optionally, you can enter a header (eye-catching title at the top of the mail) and attachments.
- The linked rental attachment can be used if you are working with product specific attachments added here (see image 3).
- Finally, fill in the desired text and save the template. The template will now be visible when you go to send an email via ‘set up email’, in a booking.
You can email a preview of the template to yourself via the ‘send preview’ tab at the top of the page. It is also possible to link the template to 1 or more products via the ‘objects’ tab (see image 4).