{"id":753,"date":"2024-05-09T18:45:28","date_gmt":"2024-05-09T18:45:28","guid":{"rendered":"https:\/\/helpdesk.123boeken.nl\/faq\/boeking-annuleren\/"},"modified":"2024-06-19T12:14:10","modified_gmt":"2024-06-19T12:14:10","slug":"cancel-booking","status":"publish","type":"faq","link":"https:\/\/helpdesk.123boeken.nl\/en\/faq\/cancel-booking\/","title":{"rendered":"Cancel booking"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text]<\/p>\n<div class=\"section-content\">\n<div class=\"inner-content\">\n<div class=\"l\">\n<div>\n<div class=\"text\">\n<div class=\"flex flex-grow flex-col max-w-full\">\n<div class=\"min-h-[20px] text-message flex flex-col items-start whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 juice:w-full juice:items-end overflow-x-auto gap-2\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"17c26b85-78c0-45a5-9328-9b84eeeaf194\">\n<div class=\"flex w-full flex-col gap-1 juice:empty:hidden juice:first:pt-[3px]\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>In the booking, you have the option to cancel the booking in the &#8216;Status&#8217; block and then the drop-down menu (see image 1). Click &#8216;Change&#8217; once you have adjusted the status. The canceled booking will be moved to the &#8216;Cancellations&#8217; folder in the left menu. The rental product is now available again.<\/p>\n<p><strong>Sending an Email <\/strong><br \/>\nYou can activate a separate email template that can be manually sent when the booking is canceled. You can activate this by creating an email template for this purpose, see image 2 for an example. Once the template is active, you can send it from the booking (see image 3).<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;754&#8243; img_size=&#8221;medium&#8221; add_caption=&#8221;yes&#8221; onclick=&#8221;link_image&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;755&#8243; img_size=&#8221;medium&#8221; add_caption=&#8221;yes&#8221; onclick=&#8221;link_image&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;757&#8243; img_size=&#8221;medium&#8221; add_caption=&#8221;yes&#8221; onclick=&#8221;link_image&#8221;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"featured_media":0,"parent":0,"template":"","categorie":[9],"class_list":["post-753","faq","type-faq","status-publish","hentry","categorie-bookings"],"acf":[],"_links":{"self":[{"href":"https:\/\/helpdesk.123boeken.nl\/en\/wp-json\/wp\/v2\/faq\/753","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpdesk.123boeken.nl\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/helpdesk.123boeken.nl\/en\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/helpdesk.123boeken.nl\/en\/wp-json\/wp\/v2\/media?parent=753"}],"wp:term":[{"taxonomy":"categorie","embeddable":true,"href":"https:\/\/helpdesk.123boeken.nl\/en\/wp-json\/wp\/v2\/categorie?post=753"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}